I was overall pleased with my experience. Jessica, our Money Management Officer, was easy going and very professional. She understood my circumstance, had compassion and a genuine, caring, pleasant persona for my situation.
SFCU Member
Overdraft Fees
What You Need to Know About Overdrafts and Overdraft Fees
An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdrafts in two different ways:
This notice explains our standard overdraft practices.
We do authorize and pay overdrafts for the following types of transactions:
We will not authorize and pay overdrafts for the following types of transactions without your consent:
If we do not authorize and pay an overdraft, your transaction will be declined. We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction.
Under our standard overdraft practices:
If you want us to authorize and pay overdrafts on ATM and everyday debit card transactions, call us at 508-678-2851. Or, complete our Extended Overdraft Privilege Form online.
You can revoke your authorization for Somerset Federal Credit Union to pay these overdrafts at any time by any of the above methods. Your revocation must include both your name and your account number so that we can properly identify your account.
Our friend mentioned how great SFCU was to work with. The staff makes you feel welcome. Working with the mortgage team was great and very helpful.
SFCU Member
In my 30+ years in Somerset, I have never seen a financial institution with such great service. Keep up the great work, you have a great deal to be proud of.
SFCU Member
Our Money Management Officer, Kassandra, was great to work with. I do not think she could do better.
SFCU Member