Arlene Fortin has always been an absolute pleasure to work with.
FAQs (St. Dominic’s)
Visit our office at 740 County Street in Somerset, MA. You will need to provide a picture ID such as an unexpired driver’s license to qualify for membership. You qualify for membership if you or a member of your immediate family lives, works, worships or attends school in Bristol County, Plymouth County & Barnstable County in Massachusetts; Bristol, Kent, Newport and Providence counties in Rhode Island; and the Rhode Island towns of Charlestown, Exeter, Hopkinton, Narragansett, New Shoreham, North Kingstown, Richmond and South Kingstown.
We offer a variety of accounts for all ages. Please contact us at 508-678-2851, option #4. We are happy to help you find the best account to meet your needs.
Absolutely! Everyone’s situation is unique, so stop in or call. Our Loan Officers are always available to meet with you to discuss your options. There is no obligation and this service is FREE.
You may apply for a loan with SFCU if you qualify for membership. You qualify for membership if you, or a member of your immediate family, lives or works in Bristol County, Massachusetts.
The property financed must be located in Massachusetts.
SFCU finances the following types of property:
You may apply online or you may stop by our office at 740 County Street, Somerset, MA. Our Loan Officers are always available to meet with you. No appointment is needed.
A pre-qualification is a lender’s estimate of how much you could be eligible to borrow based on information you supply such as gross monthly income, your monthly expenses such as payments for car loans, student loans, credit cards and other loans (utilities and rent are not included). Pre-qualification does not mean you will get the loan. It helps you shop for a home you can afford.
Pre-approval means that a lender is ready to offer financing based on the information and documentation you provide. A pre-approval is valid for a certain length of time and may contain other conditions. The only fees you incur for a pre-approval is the cost of your credit report.
What’s best for you really depends on what you’re trying to accomplish. Everyone’s situation is unique, so stop in or call. Our Loan Officers are always available to meet with you to discuss your options. There is no obligation and this service is FREE.
This insurance, paid by the homeowner, covers the lender in the event that the homeowner defaults on the mortgage.
While an expense, PMI does enable those who have accumulated as little as 5% for a down payment to purchase a home sooner rather than later. PMI premiums are paid monthly as part of your mortgage payment. Also, once you have paid down your mortgage to 80% of the purchase price, you have the right to cancel the coverage. (You must be current on your mortgage, with no second mortgage, and any appreciated home value does not factor into the 80% amount.)
In general, you’ll need at least 5% down with private mortgage insurance (PMI) and 20% down without it. A down payment could consist of funds you have saved, a gift from an immediate family member or through one of many grants offered to first time homebuyers. You can choose to pay PMI monthly or in a lump sum. We can also work with you to pay down the principal in order to eliminate PMI quicker. Because individual situations vary, we suggest you meet with one of our Loan Officers who can tell you exactly what you need for a down payment based on your unique situation.
Yes, it’s very possible. The documentation needed is the same needed for a conventional purchase. With your income and expense documents supplied to us, a Loan Officer can meet with you to explore the financing options.
Documentation showing your closing costs are provided to you within three business days of receiving your completed mortgage application.
Direct Deposit FAQs
You need to provide three pieces of information to your employer, government agency or other pay provider.
All the information you need is right on your Somerset Federal Credit Union check.
If you have a statement savings, please look at the membership card you were given at account opening. If you cannot find what you need, please stop by our office. We will be happy to help you!
To avoid overdraft fees or transaction limits you should direct deposit your funds into your SFCU checking account. You can transfer funds to your statement savings online or via TELLERphone.
If you do not have a SFCU checking account, then direct deposit the funds into your statement savings account or open a checking account today. It is fast and easy to do!
The U.S. Treasury Department requires federal benefit payments (such as Social Security and VA payments) to be made electronically. Sign up for direct deposit at GoDirect.org by submitting your benefit check information plus our routing number: 211385572.
eStatements are an electronic version of your monthly SFCU statement. eStatements offer you a convenient way to view, print and download your account statements right from your computer.
You may receive eStatements for checking accounts, Statement Savings accounts, loan billing notices and other loan notices, such as maturity notices and past due notices.
You may contact a Credit Union representative who can enroll you. You can also enroll by following these easy steps:
- Sign into Online Banking.
- Select ‘Profile’ located at the top right-hand corner of the page.
- Select the ‘Edit’ icon for Electronic Statements.
- Select the accounts you wish to enroll for eStatements.
- Click on ‘Terms & Conditions.’
- Click ‘Save.’
Once you receive the email notification, simply visit the SFCU website at www.somersetfcu.com and log into Online Banking. From the home page, select the account you want to view. When the account page opens, select ‘Documents,’ then select the statement or notice you want to view.
You need Adobe Acrobat Reader version 6.0 or higher to view your eStatements.
Please call us at 508-678-2851, option #3.
We began offering a new version of eStatements in June of 2017. These will be available online for 30 months. If you need statement copies prior to June of 2017, please call us at 508-678-2851 and select option #3.
SFCU will not send paper statements once you enroll in eStatements.
Log into SFCU Online Banking and select ‘Profile’ in the upper right hand corner to update your email address.
Online Services FAQs
Once enrolled in Online Banking, you can view all accounts tied to your Social Security Number. Online transactions are permitted on checking, statement savings and loan accounts.
Enroll by entering some basic personal and account information. It only takes a few minutes. You will need:
Download the SFCU app from Google Play (Android) or the iTunes Store (Apple). Enter your online banking login credentials (User Name and Password).
Mobile Deposit Capture is a feature of SFCU Mobile Banking. Once you download the app and enroll in Mobile Banking, simply click on the ‘Deposit’ icon at the bottom of the screen.
We offer online loan applications but we do not open checking or savings accounts online at this time.
The SFCU mobile app does not offer alerts at this time.
Mobile Banking FAQs
Download the SFCU app from Google Play (Android) or the iTunes Store (Apple). Enter your Online Banking login credentials (User Name and Password).
Mobile Deposit Capture is a feature of SFCU Mobile Banking. Once you download the app and enroll in Mobile Banking, simply click on the ‘Deposit’ icon at the bottom of the screen.
You should endorse the check as follows: “For Mobile Deposit Only” or check the box that states “Mobile Deposit.”
Bill Pay FAQs
Provide some info about the company or person you want to pay, and then tell us how much and when you want the payment made. We send your payment electronically when possible. If the person or company can’t accept electronic payments, we print a check and mail it for you. The Payment Center lists the companies and people you can pay. Enter a payment amount and the date when you want processing to begin. The date when the company or person receives the payment appears in the Deliver By field. You can also view and select the date from the calendar.
Pay anyone in the United States that you would normally pay by check, automatic debit, or cash. You can pay companies, friends and family members, and service providers, such as the babysitter or the plumber.
Yes. SFCU Bill Pay uses several methods to ensure that your info is secure.
Yes. Your personal info is used to help us maintain your account and verify your identity. We verify this info with a consumer credit reporting agency for your security and protection. The verification process does not affect your credit report, credit rating, or credit worthiness. Please review the Terms of Service for a complete description of when SFCU Bill Pay must disclose info to third parties.
Yes. SFCU Bill Pay follows the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0 Level AA recommendations. The following features aim to make SFCU Bill Pay more accessible to assistive technology users:
We will make that change for you! Call us at 508-678-2851, option #3.
POP Money FAQs
POP Money is an innovative personal payment service that eliminates the hassles of checks and cash. Now sending and receiving money is as easy as emailing and texting.
POP Money is easy and convenient for you and the people you send money to. Users can simply receive money in their account, saving them a trip to the Credit Union. Use POP Money to:
POP Money allows you to send money to friends, family or anyone at all. Simply log into SFCU’s Online Banking and enroll in Bill Pay. You can then send or request money from your contacts. They will be notified by email or text message that you wish to send money or are requesting money from them. You and your contacts will never need to exchange financial account information.
You can request money from someone using their:
The cost to receive money is $.75.
The person you requested money from has to sign up with POP Money, if not registered already.
Once he/she has signed up successfully and pays against the request, you should receive the payment within three business days. The payment will be deposited into the account you selected when sending the request.
If the sender sends the money using your email address or mobile phone number, you will receive an email or text message with instructions on how to deposit the payment into your account.
If the sender uses your account information, the money will be deposited directly into your account. In that case, you will only receive a notification if the sender enters an optional message when submitting the payment.
You can send money using a recipient’s:
The cost to send money depends upon the delivery time selected.
The timing to receive the funds depends on the type of account used to make the payment. The delivery speed will be displayed when you schedule the payment. It could take additional time if your contact has not used POP Money or will have to log in and accept the payment.
If you are sending the payment notification through email and your contact wants to collect the funds into an account; he/she must provide his/her Eligible Transaction Account information by 10 PM Pacific Time in order to receive the funds the next business day.
CardHub is a next generation digital solution that integrates directly with the SomersetFCU Mobile banking application to deliver connected digital-first payment experiences to members. CardHub offers a multitude of card management functions that creates control, convenience and transparency.
Key features include:
- Card controls and alerts.
- Push provisioning to digital wallets (Apple Pay®, Google Pay™).
- Self-service features.
- Spend insights and enriched transaction details.
CardHub is designed to be integrated into the SomersetFCU Mobile banking app to provide a seamless digital experience. Therefore, it’s easy to access. Once you are in the SomersetFCU Mobile banking app, click “My Cards” to access all the features of CardHub, from within the same app.
No, CardHub is integrated right into the SomersetFCU mobile banking app, so no additional app is necessary. Once you are in the SomersetFCU Mobile banking app, click “My Cards” to access all the features, from within the same app.
CardHub will allow you to:
- Manage cards on-the-go with advanced controls and self-service options.
- Understand spending clearly with quick spending insights, recurring/card-on-file merchant identification and transactions enriched with clear merchant names, logos, interactive maps, and contact information.
- Engage in real time with transaction alerts.
- View a digital card on a mobile device and easily push it to Apple Pay® and Google Pay™.
If your SFCU Visa® Debit Card is not already loaded to CardHub, log into the SomersetFCU Mobile app and click “My Cards”. The app will then ask you to enter your card number to begin and complete the registration process.
Yes. You can link all of your eligible SFCU Visa® Debit Cards, and even all the cards of your authorized users, to turn each card on or off, set controls and get alerts for each card independently of one another. After adding your first card you can add additional cards. Swipe the image of your card to the left and you’ll see a new default card image with a plus sign and the words Add Card. Tap the plus sign to add another card.
There is a Card On/Off switch right below the image of your card. It will be green and switched to the right when your card is on. To turn it off, swipe the switch to the left.
To set up controls for card purchases, swipe to the desired card image and tap Control Preferences. You will see the option to set up controls based on location, merchant type, transaction type or spend limit. Tap on a control category to set up purchase restrictions as desired.
To set up alerts for card purchases, swipe to the desired card image and tap Alert Preferences. The send alerts for drop-down will be defaulted to All Transactions, or you can select Selected Transactions to set up specific alerts based on location, merchant type, transaction type or spend limit. Tap on an Alerts category to set up Alerts as desired.
To receive any alerts, you need to have notifications for the app turned on. Go to the settings on your phone, find SomersetFCU Mobile and ensure notifications are turned on.
To review transactions, swipe to the desired card image and tap Transactions. You will then see the list of all your recent card transactions. Tap on a specific transaction to view more details. Transactions will show from the time your card(s) are added to the app.
Only purchases made with your card/card number will appear. For example, if you write a check or have an automatic online payment set up through your account (not card) number, these transactions will NOT show.
No, you do not need to do anything if you received a new card because your old card expired. Since your card number is the same, it will remain in the app and will automatically update your card expiration date.
Yes, you need to add your new card with the new card number.
If you ever get an alert for a transaction that you did not make or authorize, contact SFCU right away at 508-678-2851, option #3.
For assistance, please call 508-678-2851, option #3, Monday – Wednesday from 9:00 AM – 4:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM – 12:00 PM.
Reverse Christmas Club Loan FAQs
A Reverse Christmas Club Loan is a short-term loan designed to help our members pay for holiday expenses without using a high interest credit card.
You can borrow up to $2,500 with a Reverse Christmas Club Loan.
The term on our Reverse Christmas Club Loan is 12 months.
The annual percentage rate on a Reverse Christmas Club Loan is 2.99%.
Your monthly payment would be determined by the amount you borrow. Here are some examples (this is an illustration only):
|Amount Borrowed||Estimated Monthly Payment Based on Annual Percentage Rate of 2.99%|
|$500||$42.34 per month|
|$1,000||$84.69 per month|
|$1,500||$127.03 per month|
|$2,000||$169.38 per month|
|$2,500||$211.72 per month|
Merger with St. Dominic’s Federal Credit Union FAQs
The primary reason for our merger is to enhance the services, benefits and convenience to members of both credit unions and the communities we serve. Partnering with another established credit union will significantly increase operating efficiencies so that we have the resources to deliver much more to former St. Dominic’s Federal Credit Union members—with the same personalized service we have always provided.
Both credit unions performed their due diligence while obtaining regulatory approval from the National Credit Union Administration (NCUA). Once regulatory approval was received, a special meeting took place on 11/01/2022 at St. Dominic’s Federal Credit Union.
This merger will provide the resources to better serve your financial needs through an added branch and ATMs, well developed online and mobile technologies, new products and services, and highly competitive rates.
Former St. Dominic’s Federal Credit Union team members have retained employment and nearly everyone will maintain the same or similar role. In fact, a merger creates a tremendous amount of opportunity for existing employees to expand their career options in the future. SFCU team members will also retain employment.
No. There is no overlap between the St. Dominic’s Federal Credit Union and SFCU branch network. The former St. Dominic’s Federal Credit Union, located at 1723 GAR Highway, Swansea, MA, will remain open, and you will continue to receive the same personalized service you do today. Currently, this location cannot accept transactions for an SFCU account.
Yes. The former St. Dominic’s Federal Credit Union, located at 1723 GAR Highway, Swansea, MA will how have the same hours as SFCU, which are:
Monday: 9:00am – 4:00pm
Tuesday: 9:00am – 4:00pm
Wednesday: 9:00am – 4:00pm
Thursday: 9:00am – 6:00pm
Friday: 9:00am – 6:00pm
Saturday: 9:00am – 12:00pm
Monday: 8:00am – 4:00pm
Tuesday: 8:00am – 4:00pm
Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 6:00pm
Friday: 8:00am – 6:00pm
Saturday: 8:00am – 12:00pm
We want to ensure our members that your funds are safe. SFCU is federally insured by the National Credit Union Administration (NCUA).
No. At this time, your member and account numbers will remain the same. In the event that your member or account numbers have to change in the future, you will be notified well in advance, and we will assist you every step of the way.
At this time, there will be no changes to your online and mobile banking login credentials. Until further notice, please continue using your current username and password to access your online banking.
At this time, there will be no changes to your online account access. Please log in as usual to view account history and download eStatements.
Again, at this time, it is business as usual, and everything will continue to work as it has. We are committed to make any transition as seamless as possible so you will continue to enjoy uninterrupted access to your money.
All certificate of deposits and loan rates will remain in effect as described in your account and loan agreements.
Yes. Routing and member numbers are remaining the same, so you may continue to use your current checks.
You will continue to use ATMs as you do today. In addition, members are able to withdraw at both location ATMs surcharge free.
Yes. You will continue to use your St. Dominic’s Federal Credit Union debit card as you do today. In addition, St. Dominic’s Federal Credit Union ATM cards can be used at a Somerset Federal Credit Union ATMs surcharge free.
At this time, former St. Dominic’s Federal Credit Union members cannot use the SFCU branch and vice versa.
Our collective commitment to the communities we serve remains steadfast, and we look forward to the potential of even more significant and broader participation with the financial strength of the combined organizations.
At this time, no action is needed.
As more information becomes available, please visit www.somersetfcu.com for details. You are also welcome to visit the Somerset Federal Credit Union Somerset branch or speak to our member service representative by calling 508-678-2851.
The President/CEO of the merged credit union is Joseph Lajoie.
I have been a member for a very long time. I am always satisfied with whatever I need to do at the Credit Union. The staff is always accommodating and courteous. The hours of operation are also very convenient.
This was the first time I had purchased a vehicle without going through a dealer for financing. When I went to the Credit Union I was seen immediately by the Loan Department. The Loan Officer was very knowledgeable. I was given a list of documents to gather and was promptly taken care of when I returned with them. My wife will be contacting your office about refinancing her student loans.
Our Money Management Officer, Kassandra, was great to work with. I do not think she could do better.